Acronyms – the ones we use, and what they stand for


Even when writing for an internal audience, never assume that an acronym will be understood by your entire audience. For this reason, always write the term in full the first time you use it, followed by the acronym in brackets. Subsequent references can then just use the acronym.


For example
The chances of surviving cardiac arrest are now much greater because the automatic external defibrillator (AED) is now widely available. AEDs have become commonplace in public places.


Do not use full stops within abbreviations, or apostrophes for plural abbreviations:


For example

Correct Incorrect
Please write to the CEO. Please write to the C.E.O.
Please send a memo to all CEOs. Please send a memo to all CEO's.


Examples of our common acronyms along with their correctly referred to meanings are as follows:


Acronym Meaning
AED Automatic external defibrillator
CFR Community First Responder
CMS Content management system
CPR Cardiopulmonary resuscitation
CQC Care Quality Commission
CRU Cycle Response unit
CTD Commercial Training Division
HCP Healthcare professional
HQC Headquarters circulars
MBH McBeath House
MIS Management Information System
NDC National Distribution Centre
NHQ National Headquarters
NTC National Telesales Centre
PDR Personal development review
RD Regional director
RIDDOR The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013
RMT Regional management team
SAC Shared Accounting Centre
SALS Save a Life September
SJA St John Ambulance
SJAS St John Ambulance Supplies




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