Use the word ‘cost’ instead: course cost, the cost of the course.


first aid/first aider

These terms do not take initial capitals, nor are they hyphenated.


for example

Always use a comma after the phrase ‘for example’:

‘St John Ambulance has several aims. For example, the teaching of communities in life saving first aid skills’.



St John Ambulance forms, sheets and policy documents do not take any capital letters or italicisation. For example: ‘refer to our data protection policy for information’ or ‘complete the event medical form (SJF28)’.


forward slashes

Avoid forward slashes, as they interrupt the flow of words for the reader. Write out what you want to say in full.


For example

Correct  Incorrect
If you have expertise or knowledge in the relevant subject, please say so here. If you have expertise/knowledge in the relevant subject, please say so here.


Avoid clumsy terms such as his/her, he/she or even s/he. Spell out what you mean; use terms like ‘the employee’ or ‘they’ instead.

If you must use a forward slash, don’t include a space either side of it. For example, write ‘either/or’ and not ‘either / or’.

Don’t use a forward slash to indicate the plural of something. For example write ‘the medicine(s) given must be recorded’ and not ‘the medicine/s given must be recorded’.


full stops

After a full stop, only leave one space before starting the next sentence.


Contact and copyright info